1. Why Branding Matters Part 2

    Let us help you make your brand great.  Our strategy consulting experts can provide you with the research and insight that you need to find a great brand for your business. We do all of this because we know just how important branding is. In our previous blog, we went over a few of the reasons why branding is so important for every business. Keep reading to learn about more reasons why branding m…Read More

  2. Why Branding Matters

    Your brand can make or break your business. When people buy clothes, vehicles and even food, they are buying a brand. Think about it, a cotton shirt is a cotton shirt, but when there is a Nike or Adidas symbol on it, it becomes something special. When it comes to finding a brand for your company, you need to do the research to find out what works and what doesn't, and that's where our market resea…Read More

  3. The Importance of Great Customer Service Part 2

    Believe it or not, customer service matters.  You may not think that smiling or being friendly really has that much of an impact on your business, but it can make all the difference. Our strategy consulting firm can help you gauge the effectiveness of your customer service, but first, you need to understand why customer service is so important to begin with. In our last blog, we gave you a couple…Read More

  4. The Importance of Great Customer Service

    Great customer service can make all the difference.  At The Farnsworth Group, we are proud to say that our market research firm can provide you with key insights into all aspects of your business, including customer service. We can help you gauge the experience that your customers have when they work with you so that you can learn and grow. While you may not realize it, customer service is one o…Read More