PRO Research Insights
The Farnsworth Group and the Home Improvement Research Institute (HIRI) have once again partnered to provide manufacturers and suppliers with monthly updates on critical factors impacting customer behaviors and attitudes in our industry. Specifically COVID, Product Availability, Material Costs, and Labor. We'll be fielding monthly surveys to DIYers, DIFM and Contractors to get a consistent pulse on the project sentiment and behaviors of each audience.
Contractor project delays continue to decline month after month, now down to 35% of contractors experiencing delays in the past month. The main reasons are of course: availability and pricing. However,COVID concerns are still present as a leading cause for delays.
As we enter the winter months, fewer contractors have experienced labor shortages, with 42% saying they’ve had no labor shortages over the last few weeks. Conversely, more contractors are reporting material shortages in November than prior months with 75% reporting at least some material shortages.